Privacy Policy
Basic information on data protection
Data Controller: Caos Modular Homes S.L.
Website: www.caos.homes
Purpose: To manage inquiries and information requests, prepare quotes, maintain client relationships, send commercial communications when consent has been given, and improve our services and browsing experience.
Legal basis: User consent, application of pre-contractual measures, execution of the contractual relationship, and legitimate interest, as applicable.
Recipients: Technology providers and collaborators necessary for the provision of our services. We will never sell your personal data to third parties.
Rights: To access, rectify, erase, restrict, or object to the processing of your data, as well as to request its portability where applicable.
Contact: contact@caos.homes
1. Data Controller
This Privacy Policy governs the processing of personal data by Caos Modular Homes S.L. when you visit our website, request information about our modules, or contact us.
We process your data in accordance with the General Data Protection Regulation (GDPR) and current Spanish data protection regulations.
If you have any questions about this policy, you can email us at: contact@caos.homes
2. What data do we collect?
Depending on how you interact with us, we may collect the following data:
- Full name.
- Email address.
- Phone number.
- Information related to your project or inquiry.
- Browsing data obtained through cookies, provided you have accepted their use.
We only request the data strictly necessary to fulfill your request or provide you with our services.
How do we obtain your data?
The personal data processed by Caos Modular Homes comes directly from the user when:
- You fill out a contact form.
- You request information or a quote.
- You communicate with us via email or phone.
- You browse our website and accept the use of cookies.
Data accuracy
The user guarantees that the personal data provided is truthful, accurate, and up to date.
In the event of any changes, the user agrees to notify Caos Modular Homes to keep the information correctly updated.
When certain data is necessary to fulfill a request or provide a service, failure to provide it may prevent us from managing it correctly.
3. What do we use your data for?
- To respond to the inquiries you send us.
- To prepare quotes or commercial proposals.
- To manage the relationship before or after a contract is signed.
- To analyze the performance of our website and improve the browsing experience.
- To comply with applicable legal obligations.
We will only send commercial communications when the user has previously provided their consent or when there is a prior contractual relationship and regulations permit such communications, always offering the option to unsubscribe easily and free of charge.
4. What is the legal basis for processing?
- Consent, when you complete a contact form or request information and, specifically, when you agree to receive commercial communications by electronic means.
- Application of pre-contractual measures, when you request information or a quote for our products.
- Execution of a contractual relationship, when there is a contract between both parties.
- Legitimate interest, to improve our services, ensure the security of the website, and properly manage our business, always in accordance with applicable regulations.
5. How long do we keep your data?
We will keep your personal data only for as long as necessary to fulfill the purpose for which it was collected and, subsequently, for the periods required by current legislation.
- Data from inquiries and information requests will be kept for as long as necessary to address them.
- Data used for commercial communications will be kept until you withdraw your consent or request to stop receiving them.
- Data derived from a contractual relationship will be kept for the legally established periods.
6. Who do we share your data with?
To provide our services, we may work with specialized providers who assist us in areas such as:
- Website hosting and maintenance.
- Email services.
- Analytics and digital marketing tools.
- Technology platforms necessary for managing our business operations.
They all act according to our instructions and comply with current data protection regulations.
When any of our technology providers process data outside the European Economic Area, such transfers will be carried out in accordance with the safeguards provided by the General Data Protection Regulation, such as Standard Contractual Clauses approved by the European Commission or any other legally valid mechanism.
We will never sell or share your personal data with third parties for commercial purposes.
Information security
At Caos Modular Homes, we apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or any other processing not permitted by current regulations.
However, no information transmission or storage system can guarantee absolute security.
7. Minors
Our website and services are not directed at minors.
In the event that a minor provides personal data without the authorization of their parents or legal guardians, Caos Modular Homes may proceed to delete it as soon as it becomes aware of this circumstance.
8. Your rights
- Access your personal data.
- Request the rectification of inaccurate data.
- Request the deletion of your data when appropriate.
- Object to the processing of your data.
- Request the restriction of processing.
- Request the portability of your data where applicable.
- Withdraw consent granted for purposes based on it.
To exercise any of these rights, you can write to us at: contact@caos.homes
If you believe that we have not processed your data in accordance with the regulations, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).
9. Cookies
Our website uses cookies to ensure it functions correctly, to analyze how users interact with the site, and to improve our services.
You can find all the information in our Cookie Policy.
10. Changes to this policy
We may update this Privacy Policy when necessary to adapt it to legal or technical changes, or changes to our services.
The current version will always be the one published on this page.
